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Concerns, Complaints and Contact

Discrimination, Bullying, Abuse

If you feel you, another learner or customer is being treated unfairly, harmed or threatened you should inform your Learning Assessor or Tutor immediately.

If your concern is about your Learning Assessor or Tutor, contact the centre manager immediately. Details of all our centres are listed below.

How do I make a complaint?

You can make a complaint by speaking to a member of staff who will do their best to resolve it to your satisfaction. Alternatively, you can telephone our Customer Service Team on 0114 289 4815. They will take details and deal with the matter as best they can.

A4e Policies and Procedures

For all of our available policies please visit the A4e website.

How to Contact A4e

Humberside
Training Centre, 260, Macaulay Street, Grimsby, DN31 2EP
Telephone 01472 356300

North West
Unit 7, Hansby Drive, Speke, Liverpool, L24 9LG
Telephone 0151 6478426

Yorkshire
Queens House 105, Queen Street, Sheffield, S1 1GN
Telephone 0114 289 4700

North East
Enterprise House, 6 - 8, Yarm Road, Stockton on Tees, TS18 3NA
Telephone 01642 632963

Contact us through our online enquiry form

Feel free not to provide your name, however we do require an email address to limit misuse of this feature. If you would prefer to talk to someone at A4e Learning & Skills direct you can contact us on: 0114 289 4815.

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