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A4e is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers and partners to share this commitment.

A4e recognises that:

  • The welfare of the learner is paramount
  • All learners regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identify, have the right to equal protection from all types of harm or abuse
  • Working in partnership with learners and with other agencies is essential in promoting a safe learning environment

A4e will aim to safeguard all learners by:

  • Completing staff checks to ensure all team members are authorised to work with our learners
  • Having a code of conduct for how staff and learners work together
  • Having health and safety and security measures in place at all our centres
  • Carrying out risk assessments to ensure learning and work environments are safe
  • Making learners aware of their rights to be safe
  • Providing regular and up-to-date safeguarding training and briefings for staff and learners
  • Promoting a culture of dignity and respect for all
  • Checking the health, safety and well-being of our learners on a regular basis
  • Dealing with complaints of abuse, harassment and bullying quickly and sensitively
  • Sharing information about concerns with agencies who need it
  • Inviting constructive feedback from learners about standards and styles of behaviour that promote an open and safe culture

Your responsibilities

You too have a clear role to play in helping to promote and support a safe and welcoming environment. You have a responsibility...

  • To respect other peopleís rights to safety
  • Not hurt or abuse or threaten to hurt or abuse others
  • Report behaviour that appears to be causing distress to others
  • Contribute to a friendly and supportive learning and work environment
  • Follow health and safety regulations and guidelines
  • Use our premises, IT equipment and internet access in a responsible manner
  • Comply with A4e codes of conduct

What is Safeguaring?

We believe that personal safety is important when you take part in any kind of learning. As a learner with A4e, you have the RIGHT to be and feel safe, thatís why A4e takes its commitment to Safeguarding its learners seriously.

Safeguarding is the promotion of well being of children, young people and vulnerable adults and the prevention, detection and referral of abuse or harm.

Vulnerable Groups include:

  • Children and young people under 18 years of age
  • A person aged 18 years or over who is or maybe:
    - In need of community care services by reason of mental or other disability, age, illness and lifestyle;
    - Unable to take care of him or herself, or unable to protect him or herself against significant harm or exploitation;
    - Detained in a lawful custody or under a probation order.

What is abuse?

Abuse is when someone does or says things to you to make you upset or frightened. You may be scared to speak out or to stop them. You may be abused on purpose, or by someone who may not realise that what they are doing is abusive. Itís when someone has power over you, and you do not agree to what is happening.

Here are the different ways in which you can be intimidated or abused.

Physical: No one should touch you in a way that physically hurts. This may include: hitting, slapping, pushing, kicking or holding you back.

Sexual: No one should touch you or make you do sexual things that make you sad, angry or frightened. No one should make suggestive, sexual remarks to you.

Emotional: No one should upset your feelings by bullying you e.g. calling you names, picking on you, teasing you, laughing at you, blaming you for things when itís not your fault.

Financial: No one should force you to hand over money, decide how you spend your money, or take your belongings. Stealing is a criminal offence.

Neglect: If you are looked after by a carer, he/she should not ignore your needs e.g. ignore you if you are ill, stop you using health, social care or educational services, withhold any medication, nutrition or heating.

Discriminatory: No one should be treated unfairly or badly because they are different e.g. have different colour skin, a different religion, are disabled, are lesbian or gay, speak a different language, etc.

Institutional: This is when you are mistreated by services or in places such as residential homes, nursing homes or hospitals because of poor or inadequate care, neglect or poor working practice that affects the whole of that service.

Reporting concerns or allegations of abuse

If you feel you are being abused, neglected harmed or threatened or know of someone that you think is then report this to your Tutor or Learning Assessor as soon as possible. If your concern or complaint is about your Tutor or Learning Assessor, then contact your nearest centre and ask to speak to the manager. Alternatively, contact the Customer Service Team at A4e on freephone 0114 289 4815.

if you feel your ot someone else are in immediate danger you should contact the police straight away.

For all of our available policies please visit the A4e website.

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