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business administration

BUSINESS & ADMINISTRATION

With around 20,000 new Business Administration Apprenticeships starting every year, this framework uses employer led, up to date and flexible qualifications which meet the changing skills needs of employers. Apprentices can expect to develop office, organisational and personal skills.

Click to download the business and administration framework details.

children & young people

CHILDREN & YOUNG PEOPLE

This framework is to develop knowledge and skills relating to the Children & Young People’s Workforce (i.e. those working with children aged 0-19, primarily within Early Learning & Childcare; Children's Social Care; Learning Development & Support Services) and is also suitable for those looking to join the sector.

Click to download the children and young people's framework details.

customer service

CUSTOMER SERVICE

Most customer service Apprentices work in: retail, financial services, call centres, hospitality, catering, sport & recreation, although it may apply to hundreds of jobs across all sectors.

Click to download the customer service framework details.

employer related

EMPLOYMENT RELATED SERVICES

The Employment Related Services framework is for anyone delivering contracts or services which help people into employment and support them to sustain an employed status position. It is a framework specifically targeted at The Work Programme, Work Choice, National Offender Management Services, Skills Funding Agency Employability contracting and a number of European Social Fund initiatives which focus on reducing worklessness.

Click to download the customer service framework details.

health

HEALTH & SOCIAL CARE

Social care is about helping people with a particular need such as the disabled, the elderly or people with learning disabilities and can take place in care homes or out in the community in a variety of job roles. Healthcare support workers can be based in hospitals, private clinics and also people’s homes and provide support to look after the comfort and well being of patients.

Click to download the health & social care framework details.

horticulture

HORTICULTURE

This qualification aims to encourage young learners into the industry. It also aims to retain and up skill existing staff to improve standards.

The type of jobs that this sector could apply to range from gardener, landscaper and greenkeeper, to horticultural technician, groundsman and garden designer.

Click to download the horticulture framework details.

hospitality

HOSPITALITY & CATERING

This qualification has been designed with employers to access the skills the industry needs at a nationally recognised level. Apprentices can expect to develop technical (safety / hygiene/ equipment/ preparation / processes etc), organisational and personal skills including team working across a range of pathways dependant on the level.

Click to download the hospitality & catering framework details.

it users

IT USERS

IT is an increasingly integral area. Currently, over 20 million people use IT already in their jobs. Every industry requires professionals to manage and track processes, productivity and information from stock control to online sales and data capture.

This qualification is an opportunity to be part of a fast moving and ever changing sector and develop skills that can be utilised at any level.

Click to download the IT users framework details.

retail

RETAIL

The level 2 Apprenticeship has been designed for general sales assistants, and those in specialist roles such as beauty consultants and fresh food counter assistants. The level 3 framework allows more senior staff to progress within 3 pathways: Sales Professional, Visual Merchandising and Management.

Click to download the retail framework details.

support teaching

TEACHING SUPPORT

The recruitment and selection of Apprentices is primarily the responsibility of the employer. Candidates must be willing to undergo a compulsory Criminal Records Bureau (CRB) check, demonstrate numeracy and literacy and have an interest in and commitment to working with children and young people.

Click to download the teaching support framework details.

management

TEAM LEADING & MANAGEMENT

Businesses across every sector need effective leaders and managers in order to succeed, especially in the current market place. The aim of this qualification is to tap into the skills and talents of a diverse population by providing flexible entry routes into a career in management.

Click to download the team leading & management framework details.

warehousing

WAREHOUSING

Approximately 2000 new Apprentices start this framework annually helping to replenish an ageing workforce whilst ensuring that safe working practices are being met.

Jobs that fall within this sector may range from warehouse assistant and forklift driver, to team leader and warehouse supervisor.

Click to download the warehousing framework details.

Apprentices, your Guide to Apprenticeships

Apprentices, your Guide to Apprenticeships
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Business and Administration Framework Details

Business and Administration Framework Details
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Children & Young People Framework Details

Children & Young People Framework Details
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Customer Service Framework Details

Customer Service Framework Details
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Employer Related Services Framework Details

Employer Related Services Framework Details
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Health & Social Care Framework Details

Health & Social Care Framework Details
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Horticulture Framework Details

Horticulture Framework Details
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Hospitality Framework Details

Hospitality Framework Details
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IT Users Framework Details

IT Users Framework Details
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Retail Framework Details

Retail Framework Details
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Teaching Support Framework Details

Teaching Support Framework Details
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Team Leading and Management Framework Details

Team Leading and Management Framework Details
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Warehousing Framework Details

Warehousing Framework Details
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latest news

NAS Chief Executive responds to Panorama programme

David Way, Chief Executive of the National Apprenticeship Service, responds to the Panorama...

Posted 16th April 2012

events

National Apprenticeship Week 2012 - Thank You!

National Apprenticeship Week 2012 has been our most successful ever, thanks to an unprecedented level of support...

Posted 16th April 2012

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